Since resellers depend on the company whose plans they resell, they very often don't have neither freedom nor responsibility for dealing with your problems.Your requests and problems are dealt within the extended period of time. The result is that you pay more for the services you get and you're dealing with the "wrong" person all along the way.
Well, I can put forward a recommendation to check out kvchosting.net
dedicated servers - pricing is good.
Their website is professional and straightforward; they report the facts clearly and intelligently.