Other hosts I've used promise a lot before you are a customer, but when you hit a snag their support usually consists of referring you to their knowledge base ...beyond that they want to charge you. Happy with GTHost.com
server hosting.
USA - 10 locations: Ashburn, Atlanta, Chicago, Dallas, Denver, Los Angeles, Miami, New York, Santa Clara, Seattle. Canada - 3 locations: Montreal, Toronto, Vancouver. Europe - 4 locations: Amsterdam, Frankfurt, London, Paris.