[emilyharris]

The organization productivity greatly depends on the level and nature of customer participation. These service processes are the strategic decisions that impact the most on enhancing traffic. The positioning relative to the competitors, the customer participation and the service quality are the main strategies that involves while enhancing traffic. Increasing customer satisfaction with decreasing uncertainty due to unpredictable customer participation is the best strategy which is being highly used. Concepts of innovation diffusion and change management are also a part of the strategies for enhancing traffic. Decreasing waiting time, queuing configuration has become a life-time strategy for the organisations.