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Old 04-09-2021, 02:54 AM   #2
Salina Smith
Registered User
 
Join Date: Feb 2017
Location: Augusta GA
Posts: 12
Following are the steps to resolve Quickbooks Error 3371.

Step 1: Reinstall the Entitlement file

The entitlement file contains the information to confirm with Intuit that the QuickBooks installation on the system is valid and has been registered. Deleting the existing file and registering QuickBooks with the correct license information and the Product number is the first step for resolution:

Search for the EntitlementDataStore.ecml file in the Entitlement Client sub-folder under the folder for Intuit in the ProgramData.
Delete the file and re-open QuickBooks.
Proceed with the instructions displayed on the screen to re-register QuickBooks on the system.
Re-registering QuickBooks is the simplest way to ensure that all the required files are configured as required.

If reconfiguring QuickBooks doesn’t solve the issue, chances are, the issue is with the Windows installation. Proceed with the next step if the issue persists.

Step 2: Update Windows manually

If QuickBooks was working fine on the Windows system and stopped functioning all of a sudden, your system likely hasn’t been updated with the latest Windows files.

Search Check for updates in the system settings.
Ensure that you see the message “You’re up to date.”
Perform a basic reinstall of QuickBooks if required.
If this approach still doesn’t work, the last resort is to perform a clean install.

Step 3: Proceed with a clean installation

A clean install is the last resort when the issue is deep-rooted. It replaces the files on the system to reset the QuickBooks software completely.

The QuickBooks Clean Install Tool is available in the QuickBooks Tool Hub. It erases the program files that are not removed by simply uninstalling and reinstalling QuickBooks.

Hope this answer will help you if not you can Call Sagenext Support.
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Salina Smith working as an accountant in SageNext Infotech LLC. This company provides world based cloud hosting service.


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