What is multichannel vs Omnichannel? - Site Owners Forums

AizaKhan · 03-20-2023, 10:45 AM

What is multichannel vs Omnichannel?

SalomonI · 03-21-2023, 07:00 PM

Multichannel retail is the distribution of products in multiple channels: for example, selling goods on a website as well as in https://fastdl.app/ a physical store. Omnichannel retail, however, takes it further by considering the needs of customers and reaching them where they are, through all available channels.

03-20-2023, 10:45 AM	#1
AizaKhan Registered User Join Date: Mar 2017 Location: Canton, Ohio USA Posts: 478	What is multichannel vs Omnichannel? What is multichannel vs Omnichannel?

03-21-2023, 07:00 PM	#2
SalomonI Registered User Join Date: Jan 2018 Posts: 179	Multichannel retail is the distribution of products in multiple channels: for example, selling goods on a website as well as in https://fastdl.app/ a physical store. Omnichannel retail, however, takes it further by considering the needs of customers and reaching them where they are, through all available channels.

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